Department of Emergency Services 11916 Somerset Avenue Princess Anne, MD 21853 Director - Steven R. Marshall Assistant Director - Yvette Sterling Cross

Welcome to the Somerset County Department of Emergency Services. Along the Chesapeake Bay at the Southern end of Maryland's Eastern Shore is Somerset County (Map). Somerset is bounded on three sides by water. It has an area of three hundred thirty-two square land miles and forty-six square water miles, with a population of 23,440. Its county seat, Princess Anne, is the base of the Department of Emergency Services which operates and maintains 911 and Emergency Management, "Somerset Central," serving as the county Public Answering Point. Somerset Central is currently staffed by a total of twelve employees which consists of a Director, 1 Supervisor, 9 full time communicators and 1 part time communicator. There are two operators on a shift. We answer an average of thirty 9-1-1 calls a day. We serve 8 fire companies, 2 EMS companies and 3 Police Agencies. We hope our website better informs you on the operations of our 9-1-1 system and the people we dispatch.

The primary mission of the Department is to receive 911 emergency calls for ambulance, fire, rescue, or police and dispatch and coordinate response by appropriate agencies. Additionally, the Center serves as the emergency contact point for the County Health Department, Social Services, Sanitary District, Animal Control and coordinates volunteer and professional response in times of large-scale disasters.